H2 Training & Consultancy Ltd |
 |
If you re looking for outstanding value and quality in personal effectiveness training, then welcome to H2...
We offer training, coaching and consultancy services in over 30 effectiveness topics:
- Open (public) training courses are run in Central London, covering a range of the most popular personal effectiveness topics. (Dates available on our website at: www.h2training.com/diary_dates.html)
- In-house training courses/coaching can be delivered for individuals or for groups of up to 12 people these can be off-the-shelf courses, or tailored/bespoke events to fit your specific requirements.
We are well known for responding to the specific needs and priorities of our customers and we receive consistently high feedback from course participants and commissioning managers.
To book a course, or for a no-obligation consultation/quote, please call us at Freephone: 0800 0015 151 (UK only) Direct: 44 (1635) 38005, or email us at: mail at h2training.com
H2 Training & Consultancy Ltd is based in Newbury, Berkshire, United Kingdom
H2: Putting the how to into personal and organisational effectiveness
We have been providing specialist training and consultancy in the field of personal and inter-personal effectiveness since July 2000. H2 has become known not only for the provision of the highest quality training and development services, but also for its continuing ethical approach to business.
We promise to:
1) Recognise and respond to your specific needs and priorities
2) Provide effective and practical solutions based on up-to-date theories and models
3) Offer excellent value for money, without compromising quality.
We are proud of our ethical business practices, which include:
- maintaining working relationships based on clarity, honesty and flexibility
- promoting and delivering 'best practice'
- prioritising quality, customer satisfaction, effectiveness and efficiency
- supporting not-for-profit organisations and self-funding individuals.
Over the years, we have developed a wide range of training courses and coaching programmes to suit the ever-changing needs of our customers, including:
Assertiveness Skills... Career Development... Communication Skills... Counselling Skills... Customer Service... Dealing With Conflict... Delegation Skills... Effective Meetings... Effective Team Work... Emotional Intelligence... Evaluation and Monitoring... Influencing Skills... Interviewing Skills... Management and Supervision... Managing Change... Managing Performance... Managing Under Pressure... Managing your Manager... Minute Taking... Negotiation Skills... Performance Reviews and Appraisals... Personal Development Planning... Presentation Skills... Project Management... Report Writing... Sales Process... Sales Skills... Selling through Customer Service... Stress Management... Supporting & Developing Team Members... Team Building... Team Leadership... Telephone Skills... Time Management... Training for trainers...
For more information on any of our services, or for a detailed course description, please contact us at: enquiries h2training.com or Freephone 0800 0015 151.
We have been providing specialist training and consultancy in the field of personal and inter-personal effectiveness since July 2000. H2 has become known not only for the provision of the highest quality training and development services, but also for its continuing ethical approach to business.
We promise to:
1) Recognise and respond to your specific needs and priorities
2) Provide effective and practical solutions based on up-to-date theories and models
3) Offer excellent value for money, without compromising quality.
We are proud of our ethical business practices, which include:
- maintaining working relationships based on clarity, honesty and flexibility
- promoting and delivering 'best practice'
- prioritising quality, customer satisfaction, effectiveness and efficiency
- supporting not-for-profit organisations and self-funding individuals.
Over the years, we have developed a wide range of training courses and coaching programmes to suit the ever-changing needs of our customers, including:
Assertiveness Skills... Career Development... Communication Skills... Counselling Skills... Customer Service... Dealing With Conflict... Delegation Skills... Effective Meetings... Effective Team Work... Emotional Intelligence... Evaluation and Monitoring... Influencing Skills... Interviewing Skills... Management and Supervision... Managing Change... Managing Performance... Managing Under Pressure... Managing your Manager... Minute Taking... Negotiation Skills... Performance Reviews and Appraisals... Personal Development Planning... Presentation Skills... Project Management... Report Writing... Sales Process... Sales Skills... Selling through Customer Service... Stress Management... Supporting & Developing Team Members... Team Building... Team Leadership... Telephone Skills... Time Management... Training for trainers...
For more information on any of our services, or for a detailed course description, please contact us at: enquiries h2training.com or Freephone 0800 0015 151.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Career Development
: Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions and to understand both formal and informal career processes. It is particularly recommended for anyone who feels that they aren t getting what they want from their career, or anyone looking at improving their career prospects.
: Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions and to understand both formal and informal career processes. It is particularly recommended for anyone who feels that they aren t getting what they want from their career, or anyone looking at improving their career prospects.Counselling Skills
: Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues through change; and dealing with poor performance.
: Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues through change; and dealing with poor performance.Customer Service
: Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make improvements to the way they work with and respond to their customers.
: Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make improvements to the way they work with and respond to their customers.Dealing with Difficult Relationships at Work
: Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to manage potentially dangerous or damaging situations, both safely and professionally.
: Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to manage potentially dangerous or damaging situations, both safely and professionally.Delegation Skills
: This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the same team/department, or whether they are outside their direct line-management responsibility.
: This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the same team/department, or whether they are outside their direct line-management responsibility.Effective Inductions
: The pressure of daily routines can often make it difficult to take the time to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or inconsistent process that is neither motivating nor effective. Any organisation with a good induction programme will know how valuable it is, helping people feel at home quicker, making them feel confident sooner and reducing the chance (and cost) of them leaving. This course will help participants to meet the more...
: The pressure of daily routines can often make it difficult to take the time to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or inconsistent process that is neither motivating nor effective. Any organisation with a good induction programme will know how valuable it is, helping people feel at home quicker, making them feel confident sooner and reducing the chance (and cost) of them leaving. This course will help participants to meet the more...Effective Team Working
: Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others within the organisation. It is recommended both for team members, and for team leaders.
: Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others within the organisation. It is recommended both for team members, and for team leaders.Facilitation Skills
: Effective facilitation is an essential function of any organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of the meeting, and for ensuring the achievement of overall objectives. This 'Facilitation Skills' training from H2 will equip participants with the necessary skills, tools and techniques to plan, guide and evaluate effective workshop style meetings, and will focus on the important role that the facilitator plays throughout the process.
: Effective facilitation is an essential function of any organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of the meeting, and for ensuring the achievement of overall objectives. This 'Facilitation Skills' training from H2 will equip participants with the necessary skills, tools and techniques to plan, guide and evaluate effective workshop style meetings, and will focus on the important role that the facilitator plays throughout the process.Influencing Skills
: More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting professional relationships. It is particularly recommended for anyone required to manage, to motivate or to influence their colleagues, customers or suppliers.
: More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting professional relationships. It is particularly recommended for anyone required to manage, to motivate or to influence their colleagues, customers or suppliers.Interview Skills
: The two major stumbling blocks for people attending interviews are lack of preparation and nerves. This training from H2 is practical and hands-on. It encourages participants to reflect on past performance in interviews and helps them to prepare for future interviews giving them the best chance to impress their future employer at this crucial meeting. The course will help participants to stay confident and composed, and will introduce a range of tools and techniques that have been developed from advice given by a range of employers, successful candidates and professional interviewers, to give them the best chance of success.
: The two major stumbling blocks for people attending interviews are lack of preparation and nerves. This training from H2 is practical and hands-on. It encourages participants to reflect on past performance in interviews and helps them to prepare for future interviews giving them the best chance to impress their future employer at this crucial meeting. The course will help participants to stay confident and composed, and will introduce a range of tools and techniques that have been developed from advice given by a range of employers, successful candidates and professional interviewers, to give them the best chance of success.Interviewing Skills
: Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with essential skills to help ensure that the best possible outcomes are achieved using best practice processes. It will give participants the opportunity to identify and practice the skills and techniques of effective interviewing, through a range of powerful role-play exercises more...
: Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with essential skills to help ensure that the best possible outcomes are achieved using best practice processes. It will give participants the opportunity to identify and practice the skills and techniques of effective interviewing, through a range of powerful role-play exercises more...Support Skills for PAs
: The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish to develop their role to increase the contribution they make to their managers, their team and the organisation. Participants will learn the essential tools and techniques that will make them successful more...
Open Courses
: The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish to develop their role to increase the contribution they make to their managers, their team and the organisation. Participants will learn the essential tools and techniques that will make them successful more...Assertive Communication for Women
: In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing more...
: In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing more...Effective Meetings
: One of the most common frustrations reported in the workplace is the waste of time and energy given to poorly managed meetings.
This course will equip delegates with the skills and techniques needed to plan, lead and participate in meetings of any kind, including impromptu, on-the-spot discussions between colleagues, to formal presentations and meetings with external suppliers or customers.
It is particularly recommended for anyone who regularly attends meetings as part of their job... whether you are a frustrated meeting participant wishing you could make better use of the time, or whether you are struggling to keep things on track as the chair, there is always room for improved communication, focus more...
: One of the most common frustrations reported in the workplace is the waste of time and energy given to poorly managed meetings.
This course will equip delegates with the skills and techniques needed to plan, lead and participate in meetings of any kind, including impromptu, on-the-spot discussions between colleagues, to formal presentations and meetings with external suppliers or customers.
It is particularly recommended for anyone who regularly attends meetings as part of their job... whether you are a frustrated meeting participant wishing you could make better use of the time, or whether you are struggling to keep things on track as the chair, there is always room for improved communication, focus more...Emotional Intelligence at Work
: Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers.
This course will equip delegates with the skills and knowledge for the more...
: Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers.
This course will equip delegates with the skills and knowledge for the more...Introduction to Team Leadership and Management
: So much depends on effect teamwork these days. Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster.
This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals within the team, and on the process of team development. Most importantly, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively.
It is recommended for anyone who is an aspiring or new team leader - whether more...
: So much depends on effect teamwork these days. Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster.
This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals within the team, and on the process of team development. Most importantly, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively.
It is recommended for anyone who is an aspiring or new team leader - whether more...Management and Supervision Skills
: A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence.
It is particularly recommended for anyone new to the role of management and supervision, for anyone who is considering taking on or applying for a new position that requires the supervision and/or management of others, or for anyone who has been in the job for a while, but more...
: A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence.
It is particularly recommended for anyone new to the role of management and supervision, for anyone who is considering taking on or applying for a new position that requires the supervision and/or management of others, or for anyone who has been in the job for a while, but more...Managing Poor Performance
: Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves, it also affects the credibility of the manager, and the organisation as a whole.
This course will equip front-line managers with the skills and knowledge to deal confidently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support, more...
: Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves, it also affects the credibility of the manager, and the organisation as a whole.
This course will equip front-line managers with the skills and knowledge to deal confidently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support, more...Managing Under Pressure
: The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress, and the negative effects of stress in the workplace are well known: increased sickness and absenteeism, decreased productivity and avoidable, costly mistakes. Developing skills in time and stress management can have a real impact on productivity, and can help to ensure that individuals and teams remain healthy and motivated.
This course provides delegates with the practical support to maximise efficiency and productivity. It also shows delegates how to minimise stress for themselves and others, by managing their own and/or their team's time effectively by introducing powerful and more...
: The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress, and the negative effects of stress in the workplace are well known: increased sickness and absenteeism, decreased productivity and avoidable, costly mistakes. Developing skills in time and stress management can have a real impact on productivity, and can help to ensure that individuals and teams remain healthy and motivated.
This course provides delegates with the practical support to maximise efficiency and productivity. It also shows delegates how to minimise stress for themselves and others, by managing their own and/or their team's time effectively by introducing powerful and more...Managing your Manager
: Effective management depends on the development and maintenance of a productive two-way relationship. This will only happen both people understand each other's roles and responsibilities, and have an ability to create a positive working dynamic.
This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the organisation as a whole.
It is particularly recommended for anyone who has a manager... whether you are struggling to understand and fit in with each other's ways of doing things, or whether you feel things are more...
: Effective management depends on the development and maintenance of a productive two-way relationship. This will only happen both people understand each other's roles and responsibilities, and have an ability to create a positive working dynamic.
This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the organisation as a whole.
It is particularly recommended for anyone who has a manager... whether you are struggling to understand and fit in with each other's ways of doing things, or whether you feel things are more...Minute Taking
: Minute taking is an essential skill in the workplace today, and good quality minute taking is an asset in great demand. Many people struggle with minute taking simply because they have not been given the tools and confidence to do it. And yet, there is often pressure on the minute-taker to get it right - to produce a clear and concise document that serves as an official record.
This course will instruct delegates in a range of skills and techniques to enable them to take, to write up and to present minutes more effectively and confidently. No prior experience is necessary - we will give you the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking
It is more...
: Minute taking is an essential skill in the workplace today, and good quality minute taking is an asset in great demand. Many people struggle with minute taking simply because they have not been given the tools and confidence to do it. And yet, there is often pressure on the minute-taker to get it right - to produce a clear and concise document that serves as an official record.
This course will instruct delegates in a range of skills and techniques to enable them to take, to write up and to present minutes more effectively and confidently. No prior experience is necessary - we will give you the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking
It is more...Negotiation Skills
: The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time.
This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with colleagues.
It is particularly recommended for anyone required to negotiate deals, terms or contracts on behalf of their company, or for anyone required to provide a service for their colleagues, whilst wishing to be assertive about their own needs.
"Very interesting and more...
: The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time.
This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with colleagues.
It is particularly recommended for anyone required to negotiate deals, terms or contracts on behalf of their company, or for anyone required to provide a service for their colleagues, whilst wishing to be assertive about their own needs.
"Very interesting and more...Presentation and Public Speaking
: The success of a public speaking engagement or a presentation is not just about the content, but it is also dependent upon the quality of the delivery.
This course will enable participants to learn and practice skills that will be applicable to both informal and formal presentations, and public speaking to both small and large audiences. It will give the opportunity to practice and to receive feedback on key skills and techniques to ensure confidence and success.
It is particularly recommended for anyone who is required to give presentations on behalf of their organisation, and/or for anyone who would like to improve their skills and confidence in this area.
"A very practical course with more...
: The success of a public speaking engagement or a presentation is not just about the content, but it is also dependent upon the quality of the delivery.
This course will enable participants to learn and practice skills that will be applicable to both informal and formal presentations, and public speaking to both small and large audiences. It will give the opportunity to practice and to receive feedback on key skills and techniques to ensure confidence and success.
It is particularly recommended for anyone who is required to give presentations on behalf of their organisation, and/or for anyone who would like to improve their skills and confidence in this area.
"A very practical course with more...Remote People Management
: Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies.
Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange.
This is a practical and intensive half-day seminar that will show managers how to succeed in the new virtual working environment more...
: Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies.
Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange.
This is a practical and intensive half-day seminar that will show managers how to succeed in the new virtual working environment more...Report Writing
: Improving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings.
This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English.
It is particularly recommended for anyone required to write reports on behalf of their company, and who would like to improve the quality, clarity and effectiveness of all their reports, whether they are formal or informal, or for internal or external use.
"A very practical and more...
: Improving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings.
This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English.
It is particularly recommended for anyone required to write reports on behalf of their company, and who would like to improve the quality, clarity and effectiveness of all their reports, whether they are formal or informal, or for internal or external use.
"A very practical and more...Training for Trainers
: The provision of internal training can enable experienced staff to impart essential skills and knowledge to their colleagues. However, training can only help an organisation to achieve its strategic objectives if it is well planned and delivered, and if the time and resources invested are worthwhile and cost-effective.
This course will enable delegates to prepare and deliver effective objective based sessions. As well as dealing with the new trainers' initial concerns, it will cover a range of learning methods and training tools, and will provide practical checklists for use back in the workplace. It will also give delegates the chance to put their learning into practice, and to gain valuable and more...
: The provision of internal training can enable experienced staff to impart essential skills and knowledge to their colleagues. However, training can only help an organisation to achieve its strategic objectives if it is well planned and delivered, and if the time and resources invested are worthwhile and cost-effective.
This course will enable delegates to prepare and deliver effective objective based sessions. As well as dealing with the new trainers' initial concerns, it will cover a range of learning methods and training tools, and will provide practical checklists for use back in the workplace. It will also give delegates the chance to put their learning into practice, and to gain valuable and more...| Head Office | Training and Seminar Locations |
