Spectrum Training Services |
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Spectrum Training - http://spectrain. com. jo offers management and employee development training we have offices in Amman Jordan and the UK.
Spectrain was established in 1998 we are a dynamic business dedicated to helping organisations to maximise their potential. We dont do everything we concentrate on what we do well.
Our courses and workshops are designed to meet your specific learning objectives and to match the needs of the specific audience you want to address.
We create exciting, flexible and focused personal development programmes. Our courses and workshops can be provided on a stand-alone basis or in modular and interchangeable form to enable you to choose your own content as part of a wider development programme.
We can deliver the training ourselves. Or we can support and train your people to deliver courses and workshops as appropriate
Our lead consultant Joy Wilson is a human performance specialist with international operational and strategic change management experience. Successful in change and performance improvement Joy has been at the forefront of change as a consultant to organisations based in Europe, Northern Africa, and the Middle East, who have been faced with the requirement for increased competitiveness and increasing amounts of reform that impact organisations at every level.
Joy is ranked amongst the top three world wide consultants on TrainerBase and a founder member of The Trade Association for Learning Practitioners
One size doesn't fit all That's why we believe in creating optimal learning experiences to reach all of your learners whatever their leaning preferences. We want learners to feel they have been invested in and empowered to make fundamental changes to attitudes behaviours processes and procedures. We pride ourselves on our flexibility to adapt out training styles and methods to that of each organisation with which we work.
Each person presents a unique set of skills development needs and personalities. Some people may need formalised training to help understand a new approach. Others may need one-to-one coaching to help them to explore strategies for success. This means that our solutions have to fit the uniqueness of individuals therefore no two solutions can be the same
Visit to our web site at: http://www. spectrain. co. uk to see a small selection of our programmes and some wonderful client testimonials. Or why not visit:
http://www. spectrain. com. jo for free Management & Training resources.
Please note, we design and deliver specific programmes for your organisation, we do not deliver a public schedule of programmes
Spectrum Training Services is based in Wigan, Lancashire, United Kingdom
Established in 1998 With offices in the UK and Amman Jordan we are a dynamic business dedicated to helping organisations to maximise their potential. Offer bespoke development solutions.
More than a training provider
We don't do everything we concentrate on what we do well. Our extensive experience of designing solutions to facilitate change and our ability to focus on results without being sidetracked by everyday management issues ensures that we deliver results quicker. We specialise in the following areas
-Training Needs Analysis
-Competency Identification Frameworks
-Designing Competency Based Appraisal Systems
-A Complete Bespoke Design Service for your in-house programmes
-Development of your in-house trainers to deliver programmes
-Executive Coaching
-Evaluation and Validation of training
Recruitment and assessment centre design
Training Courses and Workshops
Our courses and workshops are designed to meet your specific learning objectives and to match the needs of the specific audience you want to address.
We do not deliver public programmes. Our courses and workshops can be provided on a stand-alone basis or in modular and interchangeable form to enable you to choose your own content as part of a wider development programme.
We can deliver the training ourselves. Or we can support and train your people to deliver courses and workshops as appropriate
Please note we do not deliver public programmes, we design customised in house solutions.
One size doesn't fit all That's why we believe in creating optimal learning experiences to reach all of your learners whatever their leaning preferences. We want learners to feel they have been invested in and empowered to make fundamental changes to attitudes behaviours processes and procedures. We pride ourselves on our flexibility to adapt out training styles and methods to that of each organisation with which we work.
Joy Wilson Managing Director is a human performance specialist with international operational and strategic change management experience. Versatile with proven organisational and interpersonal skills developed in both consultancies and large corporate companies. Successful in change and performance improvement Joy has been at the forefront of radical change for 20 years as a consultant to organisations based in Europe, Northern Africa, and the Middle East, who have been faced with the requirement for increased competitiveness and increasing amounts of socio-economic change and reform that impact organisations at every level.
Joy is ranked amongst the top three world wide consultants on TrainerBase and a founder member of The Trade Association for Learning Practitioners
Check out our free resources, Why not visit our web site at http//www. spectrain. com. jo
More than a training provider
We don't do everything we concentrate on what we do well. Our extensive experience of designing solutions to facilitate change and our ability to focus on results without being sidetracked by everyday management issues ensures that we deliver results quicker. We specialise in the following areas
-Training Needs Analysis
-Competency Identification Frameworks
-Designing Competency Based Appraisal Systems
-A Complete Bespoke Design Service for your in-house programmes
-Development of your in-house trainers to deliver programmes
-Executive Coaching
-Evaluation and Validation of training
Recruitment and assessment centre design
Training Courses and Workshops
Our courses and workshops are designed to meet your specific learning objectives and to match the needs of the specific audience you want to address.
We do not deliver public programmes. Our courses and workshops can be provided on a stand-alone basis or in modular and interchangeable form to enable you to choose your own content as part of a wider development programme.
We can deliver the training ourselves. Or we can support and train your people to deliver courses and workshops as appropriate
Please note we do not deliver public programmes, we design customised in house solutions.
One size doesn't fit all That's why we believe in creating optimal learning experiences to reach all of your learners whatever their leaning preferences. We want learners to feel they have been invested in and empowered to make fundamental changes to attitudes behaviours processes and procedures. We pride ourselves on our flexibility to adapt out training styles and methods to that of each organisation with which we work.
Joy Wilson Managing Director is a human performance specialist with international operational and strategic change management experience. Versatile with proven organisational and interpersonal skills developed in both consultancies and large corporate companies. Successful in change and performance improvement Joy has been at the forefront of radical change for 20 years as a consultant to organisations based in Europe, Northern Africa, and the Middle East, who have been faced with the requirement for increased competitiveness and increasing amounts of socio-economic change and reform that impact organisations at every level.
Joy is ranked amongst the top three world wide consultants on TrainerBase and a founder member of The Trade Association for Learning Practitioners
Check out our free resources, Why not visit our web site at http//www. spectrain. com. jo
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Effective Communication Skills
: The quality of the communication dictates the response you get! This workshop aims to help you to understand effective communication, and then show you how to communicate your message in the best possible way. Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. The workshop provides participants with practical strategies, which they can use both personally and professionally. It is ideal for anyone who needs to communicate more persuasively and effectively via the phone, email or face to face
: The quality of the communication dictates the response you get! This workshop aims to help you to understand effective communication, and then show you how to communicate your message in the best possible way. Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. The workshop provides participants with practical strategies, which they can use both personally and professionally. It is ideal for anyone who needs to communicate more persuasively and effectively via the phone, email or face to faceProblem Solving & Decision Making
: Recognise This Behaviour?
Maybe Today - Maybe Not!
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Don t put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions
Now Make an Effective Decision!
Course more...
: Recognise This Behaviour?
Maybe Today - Maybe Not!
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Don t put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions
Now Make an Effective Decision!
Course The Executive Secretary - Excellence Programme
: As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives.
This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the manager s success.
Course Aim
This programme aims to provide participants with detailed information on how to prepare for and handle their duties successfully and a toolkit of skills and techniques for managing the demands of their role, including time management. It also aims to build confidence of participants and encourage a practical approach to their job.
: As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives.
This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the manager s success.
Course Aim
This programme aims to provide participants with detailed information on how to prepare for and handle their duties successfully and a toolkit of skills and techniques for managing the demands of their role, including time management. It also aims to build confidence of participants and encourage a practical approach to their job.The Training Coordinators Workshop
: This course is designed for those who work as training coordinators, trainers, personnel and HR staff. In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the appraisal and staff development process and possibly plan the future training activity as a basis for a competency driven development strategy.
It will show how training and development can contribute effectively to the business, present up to date concepts and ideas for training and development of staff and ensure that participants leave with new action plans for implementing substantial ideas for more...
Human resources
: This course is designed for those who work as training coordinators, trainers, personnel and HR staff. In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the appraisal and staff development process and possibly plan the future training activity as a basis for a competency driven development strategy.
It will show how training and development can contribute effectively to the business, present up to date concepts and ideas for training and development of staff and ensure that participants leave with new action plans for implementing substantial ideas for more...Competency Based Performance Management
: Competency Based Performance Management
Duration: 3 Days
Introduction
Managing performance is not difficult. It s about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool for best practice. Performance management starts with recognising more...
: Competency Based Performance Management
Duration: 3 Days
Introduction
Managing performance is not difficult. It s about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool for best practice. Performance management starts with recognising more...Human Resource and Personnel Management
: If you are looking for a quality course that provides a complete insight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback from an expert facilitator and a detailed action plan for you to follow later this event is a must for any HR and Personnel Management professional who wants to excel in their role.
: If you are looking for a quality course that provides a complete insight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback from an expert facilitator and a detailed action plan for you to follow later this event is a must for any HR and Personnel Management professional who wants to excel in their role.Investing in Recruitment & Selection
: Investing in Recruitment & Selection
Duration: 2 Days
Introduction
Recruiting the right people is essential to the successful development of teams and the organisation. However, the process is costly both in terms of time and resources and it is therefore critical that the right candidate is appointed first time.
This practical two day Recruitment & Selection course will provide individuals with guidance in the skills and techniques essential to planning and conducting successful selection interviews
Course Aim
This course is designed to provide practical more...
: Investing in Recruitment & Selection
Duration: 2 Days
Introduction
Recruiting the right people is essential to the successful development of teams and the organisation. However, the process is costly both in terms of time and resources and it is therefore critical that the right candidate is appointed first time.
This practical two day Recruitment & Selection course will provide individuals with guidance in the skills and techniques essential to planning and conducting successful selection interviews
Course Aim
This course is designed to provide practical more...Managing Your Career
: This exciting programme will enable you to develop the skills, techniques and disciplines to translate your career goals into reality!
Less than one percent of adults have clearly stated goals yet those who do have vision and can therefore make choices towards achieving those goals.
So .the main skill that separates the most satisfied and successful people from the rest of the population is that they paused to think seriously about what they want to achieve in their lives and which direction they must take to achieve those goals!
Course Aim
This workshop recognises that we are all different, so instead of trying to shift you from A to B via a magic formula the more...
: This exciting programme will enable you to develop the skills, techniques and disciplines to translate your career goals into reality!
Less than one percent of adults have clearly stated goals yet those who do have vision and can therefore make choices towards achieving those goals.
So .the main skill that separates the most satisfied and successful people from the rest of the population is that they paused to think seriously about what they want to achieve in their lives and which direction they must take to achieve those goals!
Course Aim
This workshop recognises that we are all different, so instead of trying to shift you from A to B via a magic formula the more...Real Optimism
: Real Optimism
Duration: a Fabulous Day
Overview
Did you know that an optimistic outlook can improve your work satisfaction? Having a positive attitude encourages real optimism. But what exactly is attitude?
Your attitude is your own personal filter for everything that happens to you, around you, or within you, but did you know, what takes place in your world is often not as important as how you view it.
You cannot choose what will happen to you. You cannot guarantee success or happiness for yourself. These things are out of your control.
You can, however, choose how you feel about these things, about how you respond more...
Management & leadership
: Real Optimism
Duration: a Fabulous Day
Overview
Did you know that an optimistic outlook can improve your work satisfaction? Having a positive attitude encourages real optimism. But what exactly is attitude?
Your attitude is your own personal filter for everything that happens to you, around you, or within you, but did you know, what takes place in your world is often not as important as how you view it.
You cannot choose what will happen to you. You cannot guarantee success or happiness for yourself. These things are out of your control.
You can, however, choose how you feel about these things, about how you respond more...Appraising Performance
: Appraising Performance
Duration: 2 Days
Introduction
The performance appraisal is one of the most important ways an organisation can ensure the continued best performance practices of its employees and promote their future development.
There are 3 reasons for ineffective performance management systems
Inadequate process 5%
Employee perception of their role in the process 35%
Manager s ability to manage the process 60%
This workshop will promote best practice and develop skills to enable efficient contribution of managers and employees in an effective process for appraising performance.
Course Aim
To enable more...
: Appraising Performance
Duration: 2 Days
Introduction
The performance appraisal is one of the most important ways an organisation can ensure the continued best performance practices of its employees and promote their future development.
There are 3 reasons for ineffective performance management systems
Inadequate process 5%
Employee perception of their role in the process 35%
Manager s ability to manage the process 60%
This workshop will promote best practice and develop skills to enable efficient contribution of managers and employees in an effective process for appraising performance.
Course Aim
To enable more...Assertive Behaviour
: There you go again you ve just said yes to something you know you should have said no to. How did it happen this time?
We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive behaviours and positive influence
Course Aim(s)
This workshop is ideally placed for those people who would like to be more assertive with their team members, their colleagues who are in the same peer groups and their senior managers alike. It will address your concerns about not more...
: There you go again you ve just said yes to something you know you should have said no to. How did it happen this time?
We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive behaviours and positive influence
Course Aim(s)
This workshop is ideally placed for those people who would like to be more assertive with their team members, their colleagues who are in the same peer groups and their senior managers alike. It will address your concerns about not more...Building High Performing Teams - Spectrain
: This high impact team development programme will change the way that people think and behave. It will accelerate your teams development so they become high performing quickly and repay your investment in setting them up
At no time in history has the demand for teamwork been greater. High-performing teams can reduce costs, provide greater flexibility and develop innovative solutions to complex business problems. Team members who have the skills to work together effectively can only produce results like these. This programme offer solutions that promote collaboration and commitment to your business objectives, while enhancing team productivity
: This high impact team development programme will change the way that people think and behave. It will accelerate your teams development so they become high performing quickly and repay your investment in setting them up
At no time in history has the demand for teamwork been greater. High-performing teams can reduce costs, provide greater flexibility and develop innovative solutions to complex business problems. Team members who have the skills to work together effectively can only produce results like these. This programme offer solutions that promote collaboration and commitment to your business objectives, while enhancing team productivityDiscover the leader in you
: Introduction
Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership?
One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that:
Leadership is the art of getting people to do willingly what they would not ordinarily do.
This exciting event will provide total and immediate immersion in the roles and responsibilities that come with leadership that is the defining characteristic of the discover the leader in you Program experience.
Approach more...
: Introduction
Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership?
One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that:
Leadership is the art of getting people to do willingly what they would not ordinarily do.
This exciting event will provide total and immediate immersion in the roles and responsibilities that come with leadership that is the defining characteristic of the discover the leader in you Program experience.
Approach more...Discover the leader in you
: Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership?
One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that:
Leadership is the art of getting people to do willingly what they would not ordinarily do.
This exciting event will provide total and immediate immersion in the roles and responsibilities that come with leadership that is the defining characteristic of the discover the leader in you Program experience
: Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership?
One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that:
Leadership is the art of getting people to do willingly what they would not ordinarily do.
This exciting event will provide total and immediate immersion in the roles and responsibilities that come with leadership that is the defining characteristic of the discover the leader in you Program experienceEmotional Intelligence
: A manager s emotional style and emotional self-management is critical to a company's culture. Emotional intelligence is about managing feelings so they are expressed appropriately and therefore enabling people to work together and towards common goals in a constructive and transparent environment. When the executive values feelings, so will the employees. Research confirms that emotions are contagious. So, if the manager feels optimistic, confident, creative, flexible, tolerant, respectful, and compassionate, the employee will mirror these feelings. Research also indicates that the direction of emotional flow is from top down, as we might expect, since anyone in power has, by default, more more...
: A manager s emotional style and emotional self-management is critical to a company's culture. Emotional intelligence is about managing feelings so they are expressed appropriately and therefore enabling people to work together and towards common goals in a constructive and transparent environment. When the executive values feelings, so will the employees. Research confirms that emotions are contagious. So, if the manager feels optimistic, confident, creative, flexible, tolerant, respectful, and compassionate, the employee will mirror these feelings. Research also indicates that the direction of emotional flow is from top down, as we might expect, since anyone in power has, by default, more more...Leadership Skills for Managers
: What is leadership, and what is the difference between leadership and management? Management utilises planning, communication and organisational skills to control or direct people/resources in a group according to values that have already been established.
Leadership is setting a new direction or vision for a group that they can act and will follow. A leader is the spearhead for that new direction.
This workshop will recognise and build upon your existing managerial abilities and help you to develop outstanding leadership qualities enabling inspirational impact on others
Course Aim
Leadership is about making things happen, putting your stamp on the more...
: What is leadership, and what is the difference between leadership and management? Management utilises planning, communication and organisational skills to control or direct people/resources in a group according to values that have already been established.
Leadership is setting a new direction or vision for a group that they can act and will follow. A leader is the spearhead for that new direction.
This workshop will recognise and build upon your existing managerial abilities and help you to develop outstanding leadership qualities enabling inspirational impact on others
Course Aim
Leadership is about making things happen, putting your stamp on the more...Leading Change
: In business change is mandatory and inevitable. Change may be proactive or reactive, and the process of change means different things to different people depending on where you are placed in the organisation structure. One thing's for sure to be effective the process of change must be planned and managed systematically
This course will provide the skills, strategies and knowledge to enable you to make change an attractive proposition and fast forward your change initiatives and get them moving in a new and positive direction
: In business change is mandatory and inevitable. Change may be proactive or reactive, and the process of change means different things to different people depending on where you are placed in the organisation structure. One thing's for sure to be effective the process of change must be planned and managed systematically
This course will provide the skills, strategies and knowledge to enable you to make change an attractive proposition and fast forward your change initiatives and get them moving in a new and positive directionPlanning & Time Management
: This exciting programme will enable you to assess your current relationship with time and identify how that could be improved. You will also ensure that valuable time is well spent and recognise that doing the right thing is as important as doing things right! We will provide you with tools and techniques to make sure you are in charge of how your time is spent and in addition you will learn how to control those time thieves the people who steal your time without causing offence.
Powerful Presentations & Public Speaking
: This exciting programme will enable you to assess your current relationship with time and identify how that could be improved. You will also ensure that valuable time is well spent and recognise that doing the right thing is as important as doing things right! We will provide you with tools and techniques to make sure you are in charge of how your time is spent and in addition you will learn how to control those time thieves the people who steal your time without causing offence.Public Speaking
: Effective Public Speaking requires excellent influence and communication skills. Whether you are trying to influence a customer on a one-to-one basis, addressing a conference, managing press and publicity or presenting to a meeting, this very practical development programme will be of value to you.
Speaking in public or in front of a group is a widely acknowledged fear many people have, and the quality of your presentations has a direct impact on the perception of you as an effective communicator. This training programme will equip you with the skills and knowledge to greatly improve your ability to influence and your presentation skills
Public Speaking
Sales
: Effective Public Speaking requires excellent influence and communication skills. Whether you are trying to influence a customer on a one-to-one basis, addressing a conference, managing press and publicity or presenting to a meeting, this very practical development programme will be of value to you.
Speaking in public or in front of a group is a widely acknowledged fear many people have, and the quality of your presentations has a direct impact on the perception of you as an effective communicator. This training programme will equip you with the skills and knowledge to greatly improve your ability to influence and your presentation skills
Public SpeakingNot Today Thank You! Essential Sales Skills
: Do you want to be known as a professional sales person and not just a person from sales? In just two days you will learn the skills that will make a significant difference to your sales figures and you will be able to apply them immediately.
You rarely persuade people to buy something because people persuade themselves
What will I gain from the course?
The professional sales person or order taker your self assessment
Prospects or suspects Are you spending time with the right customers
Applying essential TIP controls, Time, more...
Secretarial & Admin Skills
: Do you want to be known as a professional sales person and not just a person from sales? In just two days you will learn the skills that will make a significant difference to your sales figures and you will be able to apply them immediately.
You rarely persuade people to buy something because people persuade themselves
What will I gain from the course?
The professional sales person or order taker your self assessment
Prospects or suspects Are you spending time with the right customers
Applying essential TIP controls, Time, The Executive Secretary - Excellence Programme
: As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives.
This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the manager s success.
ConsultingInternal Consulting
: As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives.
This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the manager s success.Consultancy Skills for Training and Development Professionals
: Designed for you if:
You are a training and development consultant, HR business partner or a training manager and you wish to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you.
Outcomes
You will be able to:
Choose and apply a consultancy style that builds rapport
Gain entry with clients and begin the consultancy process
Explain how organisational culture influences training consultancy and recommend appropriate solutions to meet the needs of culture
Convert more...
: Designed for you if:
You are a training and development consultant, HR business partner or a training manager and you wish to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you.
Outcomes
You will be able to:
Choose and apply a consultancy style that builds rapport
Gain entry with clients and begin the consultancy process
Explain how organisational culture influences training consultancy and recommend appropriate solutions to meet the needs of culture
Convert more...| Head Office | Training and Seminar Locations |
