Basics of Organizational Communication
Training
Provided by Online Training Directory
Organizational Communications Communication is the most important determining factor for success in the business world.
This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer for Intelligent Concepts, Inc. has extensive experience in technologies such as DNS, DHCP, VPNs and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate ? CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer, and Microsoft Certified Systems Engineer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have learned? Yes. Each self-paced unit has an associated assessment quiz. From there you will be able to determine if you understood the concepts or if you still need to review the materials further.What are the advantages of taking this course online? Always accessible?on demand?single login?easy to manage?work at your own pace?these are just a few of the many advantages.
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Basics of Organizational Communication
Outcomes
By completing this course you will learn:
Assessment
Evaluation of your performance will be based on...
Course Outline What is Communication?
Contact Hours: 3
By completing this course you will learn:
- Verbal and non-verbal communication
- Persuasion
- How to handle conflict and anger
- How to listen
Assessment
Evaluation of your performance will be based on...
- Individual module quizzes which can be taken before or after the training section
- Post quiz that assesses the combined topics covered within the complete courses level
Course Outline What is Communication?
- Power Tool
- Communication Components
- Personal Filters
- Planning Conversation
- I Feel ? You Feel
- Don?t Do and Keep Doing
- This or That
- Proximity
- Orientation
- Elevation
- Touch
- Face and Eyes
- Body
- Clothes
- Voice
- WlllFM
- Stories/Metaphors & Analogies
- Fell Felt Found
- Self Persuasion
- Your Own Anger
- Anger of Others
- Active vs. Reflective
Contact Hours: 3
About The Training Provider: Online Training Directory
Online Training Directory - Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses.
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